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Master of Information Systems Program Overview and Admission

Apply Now for Spring 2014 Cohort (Starting 10 January 2014)

Masters of Information Systems

00000.pngMaster of Information Systems from the Raj Soin College of Business, Wright State University

Apply Now for the Fall 2014 Cohort

Supply Chain Management and Information Systems are currently high demand and high pay positions. WSU offers one year Masters Degrees in Information Systems and in Logistics and Supply Chain Management to help advance your career. Programs are fully AACSB International accredited and consist of 4 weekend residencies, and online study.

Highlight of Program

  • One-year program with leading-edge curriculum
  • 4 weekend residencies, 9 online courses, and a capstone project
  • World-class faculty and partners
  • Supported by the latest in online learning technology
  • Focused on industry relevance and ROI for your organization

The Master of Information Systems degree is designed to meet the educational needs of managerial and technical employees who have IT budgetary, management, or decision-making responsibilities.

Our program curriculum focuses on a problem-solving approach to information management and uses a rich blend of real-life experiences, case material, and simulations through innovative, relevant, and rigorous curriculum taught by outstanding faculty and industry experts with a blend of technical and managerial skills. Students learn alongside with other business and IT leaders and accomplish capstone projects to address real problems and return value to their company.

Focused on ROI

To lead a business enterprise, you need to control your business operations and directly influence IT solutions. You need to lead every aspect of your business processes. IT is an enabler, not a solution in and of itself. This program is tailored to put you in charge of your company’s IT resources - rather than IT controlling you.

“This program provides the required blend of strategic, practical, and hands-on content that is not only relevant to IT leaders, but critical to their success.” – David Hoskins, CIO, Dayton Power & Light.

Early applications are encouraged because class size is limited.

Application Requirements Include:

  • Three years of experience in MIS, technology, or a related field
  • In or on-track to assume a role of senior professional responsibility
  • Bachelor's degree (GPA requirements)
  • Three professional letters of reference

Neither the GMAT nor the GRE is required.

Start the application process on the Graduate School website.

Contact Ms. Valerie Stueland, Director at valerie.stueland@wright.edu when you apply to the program so that your application status can be tracked.

International students - PLEASE NOTE! If you plan to study in the USA under an F-1 or J-1 visa, you are NOT eligible for this program because of US federal laws and regulations governing online classes. Please contact Ms. Claudia Espinoza at Wright State's International Education office to see if there is another program that would meet your educational goals.

Final projects average $1M in savings for IS and $5M for supply chain masters programs - Read the full story "Lightning Strikes at Wright State for Air Force, Businesses"

About the Program

Designed for Your Busy Schedule

The Master of Information Systems is designed for working professionals who cannot always take time from work to enhance their education. We offer a high-value one-year program with a convenient blended education approach. Students spend four residency weekends on campus . The remaining course work is completed using our proprietary e-learning modules prepared by experts in their fields.

The entire program is built on a foundation of problem-solving, student-centric experiences, and corporate involvement. The Master of IS is a 33 semester-credit hour program. Of these, six hours are dedicated to an extensive Capstone project designed for the program participant by his/her sponsoring organization. The remaining 27 credit hours include course work in the following Information Systems domains:

  • Technology architecture
  • Project assurance & failure avoidance
  • Enterprise systems
  • Technology strategies
  • Business continuity & disaster recovery

 

The program concludes with the capstone project in which students apply and integrate program content to complete an intensive project assigned to them by their organization. At the end of the project, the students present their project to faculty advisors, sponsoring organizations, and other IT professionals.

Program Domains and Courses

Summer 2011 Capstones

Implementing web 2 technologies for SACM Cultural and Social Affairs Department

Student: Abdullah Abomalik

Faculty Advisor: Kevin Duffy

Today, E-government is an important tool for reaching and communicating with citizens and improving processes and services. The purpose of this capstone project is to recognize the benefits of WEB 2 technology at Saudi Arabian Cultural Mission (SACM) from the implementing of information technology. In addition, after an assessment of the information technology at SACM, there was initiative to improve the E-government program and save time in processes cycle time to serve more students with one academic advisor. Finally, the project provides some recommendations for Cultural and Social Affairs department at SACM, to develop a system that can monitor and serve Saudi student clubs in the USA. By doing that, SACM will become an ideal organization from using the latest in information technology and help reduce operating costs and enhance making decisions with more accurate information. The implementation of this project meet the goals.


Application Virtualization utilizing Microsoft System Center Configuration Manager (SCCM)

Students: Garrett Goodin, Lindsey Mason, Tim Mischler

Faculty Advisor: Kevin Duffy

The National Air and Space Intelligence Center (NASIC) is the Department of Defense’s (DOD) primary source for intelligence on foreign air and space threats. NASIC creates integrated, predictive intelligence in the air, space, and cyberspace domains supporting full spectrum military operations, force modernization and policymaking.

Supporting the NASIC mission is the Communications & Information (SC) directorate. SC is critical to NASIC achieving its various missions and leverages the most sophisticated technology to support NASIC's intelligence analysts. SC is focused on IT Service Management (ITSM) and providing quality services to the end user. To continue to support the mission, SC has made the decision to explore virtual applications to create a more dynamic and flexible application deployment model that focuses on delivering end users applications quicker and more efficiently.

To better understand the benefits of virtual applications the team established a Proof of Concept (PoC) and implemented Microsoft's Application Virtualization (App-V) solution, as well as, reviewed the integration of App-V with the current software deployment solution, Microsoft System Center Configuration Manager (SCCM). The objective of establishing an App-V PoC is to provide the team with a better understanding of the benefits and limitations of App-V and develop an implementation strategy for incorporating the application virtualization methodology into the current application deployment solution.


Implementing Enterprise BI for Meridian Bioscience, Inc

Student: Paul Hansford

Faculty Advisor: Shu Schiller

Meridian Bioscience, Inc. (NASDAQ: VIVO) is headquartered in Cincinnati, Ohio.  The company was incorporated in 1976 and today has 525 employees. Meridian Bioscience, Inc. is a life science company, which engages in the development, manufacture, sales, and distribution of diagnostic test kits primarily for gastrointestinal, foodborne, viral, respiratory, and parasitic Bioscience has three operating segments: U.S. Diagnostics, European Diagnostics, and Life Science.

The main crux of this capstone project was to provide Meridian with the ability to take action on data insights based on CRM data.  This primary need calls for a Business Intelligence (BI) solution.  The underlying value propositions for the Meridian Bioscience BI implementation will include the man hours saved, by federating data from multiple systems and distributing reports near real-time for front office knowledge workers.  There is a hard cost savings for print savings replaced by electronic portal in lieu of paper distribution.  Additional savings for reducing the activities required for the reports/dashboards creation is “on demand” generation timeline reduction. This reduction will lead to a significant cost reduction in labor and time savings in information delivery. Finally, the data quality improves the decision support framework allowing users to take immediate action in the present.

Meridian Bioscience is a customer relationship management (CRM) software customer for Simplesoft solutions, Inc.  Today, Simplesoft Solutions is focused primarily on customer relationship management consulting.  The company is headquartered in Springboro, OH.  From the perspective of Simplesoft Solutions, Inc. (a CRM consulting firm specializing in mid-Enterprise deployments of Sage CRM Solutions), SalesLogix is designed to help Simplesoft to service customers.  Simplesoft is an outsourced near shore CRM implementation services company serving business-to-business customers. 

The Information Systems (IS) tool chosen for servicing the Meridian BioScience customers is a middle market CRM tool called Sage SalesLogix.  This capstone project delivered a BI solution designed as an embedded deployment within the Sage SalesLogix CRM implementation for Meridian Bioscience.  Since BI solution is completely about data, the initial tasks for Meridian’s deployment are:  analyzing and managing data, implementing dashboards, and building decision support based on the CRM data.  The data storage for the applications utilizes MS SQL Server as the database management system.  The data added to the CRM tool, through various input methods, and being analyzed by the near real-time BI solution called Sage SalesLogix Advanced Analytics (SSAA), which is TIBCO Spotfire.


iSupport at Kettering Health Network Support Center

Student: Brandon Harris

Faculty Advisor: Shu Schiller

Over the past three years Kettering Health Network has transformed their business workflow from traditional paper records to an electronic world of patient data. Technology has greatly contributed to such transformation and the results seemed effective. Despite the efforts to use technology as an enabler for healthcare success, technology improvements have led to in efficiencies as the adoption of state of the art technology has created a higher IT issue tickets. The increased Footprints issue tickets are created at a productivity level higher than KHN Support Center can process. The increased Footprints issue ticket volume has caused disruptions in service and delayed service overall. In-efficiencies created from technology advancements have raised concern to the management, who decided to review our business processes and make improvements to the operations of the network.

The context of this capstone project is the Kettering Health Network Support Center known as iSupport. iSupport is the first line of defense for our end users. End users have the option to submit ticket issues by phone, email, or through our Footprints Ticketing System web portal. The purpose of this capstone was to improve the Footprints issue ticket volume handled by the Support Center by providing faster response times through providing efficient ways for end users to create Footprints issue tickets. This will be accomplished by improving inefficient technological use of Footprints Issue ticketing system and redesigning end user business processes at the Support Center.   


System Analysis and Design at Good Neighbor

Sudent: Alex Mathew

Faculty Advisor: Shu Schiller

The purpose of this capstone was to provide complete documentation for Good Neighbor House (GNH) system analysis, system design, and implementation plan. The main emphasis of system analysis is to understand the specific needs in order to develop two modules for dental and vision to the existing wright state HIEx system. The system analysis was following a traditional structural analysis method that mainly uses flowcharts and data flow diagrams to illustrate the new system. In addition, the capstone project suggests that system development should be done in an incremental approach; therefore, developing dental and vision modules independently and integrate it into the HIEX system. The detailed process analysis examined each process using a process diagram and looked for clues to inefficiency, redundancy, or opportunity for error. The system analysis recommends providing a customized HIEx system to GNH heath center by developing dental and vision module that is integrated to the existing HIEx system. The GNH system analysis study was based on the six goals defined by the Institute of Medicine for healthcare quality improvement: safety, effectiveness, efficiency, timely, patient centered and equitable healthcare. The main risk assume are difficulty in calculating the ROI, long payback period, cost and issues during the implementation, and problems related to data management. The report also contains suggested guidelines for HIEx implementation which are needed to be approved by board of directors before implementation.


ATB Information Tracking System

Student: Therese Watkins

Faculty Advisor: Arijit Sengupta

Lincoln College of Technology currently enrolls students who have not obtained their high school diploma or GED. These students are referred to as Ability to Benefit (ATB) students and are under increased scrutiny and governance from the federal government while enrolled in a college program. Students in this program are, for the most part, required to obtain their GED within a certain time frame after completion of their developmental studies classes. The student’s eligibility to receive federal student aid depends on the student successfully completing the requirements of the program within the allotted time frame. Reports must be made on a regular basis to the federal government verifying that students receiving aid for the program are working towards the completion of all requirements. Since a large part of the student population at Lincoln are ATB students, maintaining up-to-date records of the students’ progress in essential to the funding of the school.  The project recommended that Lincoln College of Technology’s Dayton Campus adopt an ATB Student Database.

The ATB Student Database consolidatde all pertinent information in one database, while allowing for a single entry of information and easy access to reports. The database will save in man hours by allowing one entry point for all information, thereby reducing or eliminating redundancies in data input. It also allows the department chair to run necessary reports within the database instead of compiling the information from several different sources and composing it in an Excel spreadsheet. Data from the query can be directly imported into the spreadsheet for forwarding to the Dean. Additionally, since the data is all in one place, it becomes easier to track when a student is close to the deadline and the likelihood that their information will be lost is greatly reduced.


ASLAC EMS-NG-E DIACAP

Student: Aaron Wolfe

Faculty Advisor: Arijit Sengupta

Army Strategic Logistics Activity Charleston (ASLAC) located in Charleston, South Carolina maintains and oversees a Navy fleet of prepositioned Army equipment for rapid deployment to soldiers in the field.   Almost three years ago, ASLAC contracted with O’Neil & Associates, Inc. (O’Neil) to create a test system that would connect multiple O’Neil Electronic Maintenance System Next Generation Viewers (EMSNG) together while on an isolated computer network.  ASLAC did this because of a Lean Six Sigma business process reengineering that showed significant cost saving of almost id="mce_marker".5 million per year by migrating from the paper maintenance Department of Army (DA) Form 2404 to the electronic DA Form 5988-E which is used by the EMSNG.  The EMSNG application is used to display interactive electronic technical manuals (IETMs) which aid in the repair and maintenance of military vehicles at ASLAC’s facility and throughout the military.  To connect these multiple EMSNG applications together, O’Neil created a web application system called O’Neil Electronic Maintenance System Next Generation Enhanced (EMS-NG-E).  The EMS-NG-E system is a management application allowing users to initiate, assign, distribute, and manage 5988-E work orders for both scheduled inspections and repairs of Army assets.  

Over the next two years, the EMS-NG-E system and the EMSNG application proved to be an efficient, secure, and digital method for managing end-to-end asset inspection and necessary repair efforts at ASLAC.  Now that the EMS-NG-E test system has proven its proposed savings, ASLAC has once again contracted with O’Neil to move the EMS-NG-E system to the Army’s main network. 

Winter 2012 Capstones

Development and Installation of eZRecruit

Student: Raman Vij

Faculty Advisor: Shu Schiller

This organization needed to:

  • Streamline the application process to reduce printing of resumes, and make the process more current, efficient and productive. Implement a hosted solution for tracking of applicants to internal and external postings. 
  • Upgrade their existing system from a manual, labor-intensive process for employment applications to an on-line applicant tracking system – thereby reducing filing errors, lost applications and storage space.

If recruiters aren’t using the system effectively or maximizing its potential, it is of little value so what we want to make sure is that it is utilized to the max and that it is easy to understand and use at the very first place so as to derive efficiency and the profitability out of it. Even if a system claims a “robust reporting” feature, it is no good if the data is not entered into the system correctly by the end-user. The implementation of this project meet the goals.


SafeFreeSoftware.com: Revising a Formerly Successful Business Model

Student: Stephen D. Huff

Faculty Advisor: Arijit Sengupta

In 2011, Google, Inc. apparently made significant changes to their advertising policies.  These changes are best demonstrated by a quick search for ‘video game’ on their web interface.  Prior to changes in their policies, the right side of the results page for such a query would be populated by up to ten simple text-based CPC (charge-per-click) advertisements – and these advertisements would proceed many pages deep into the query results.  This is where SafeFreeSoftware.com advertised.  Now there are none (or very few) of these ads and they are typically not representative of small businesses.  One of the key changes to their advertising policies states (paraphrased) ‘products must be unique, original and relevant to the related search terms’.  This is, of course, very vague, but its impact is huge.  For example, WalMart, Inc. can no longer advertise a given video game, because this same video game is available to countless distributors and websites.  This change in policies, incidentally, is further reflected in Google’s August 2012 announcement that they will no longer host television advertising of any kind.  Clearly, great changes are afoot in the CPC world and, since Google currently owns all the major patents for this business model, these changes are having widespread effect on the world of business, especially within the world of small, web-based business.  Therefore, the problem is to develop a new method of generating revenue using a modification of the former SafeFreeSoftware.com business model, which is not likely, or via development of an entirely novel business model directed to the smartphone industry.  Portions of this project document describe a failed attempt at the former methodology (ChopSesh.com), and the remainder address a future means of doing so as directed at the smartphone (Android and iPhone) platforms. The implementation of this project meet the goals.


EBC Childcare Center Web Development & Mobile Application

Student: Kristin M. Spearman

Faculty Advisor: Vikram Sethi

This capstone projectinvolved a website, on-line information request and a mobile application for the EBC Childcare center. This website and mobile application increased the enrollment of the childcare center by providing more information for the parent to determine if EBC is the perfect center for their children. Everlasting Missionary Baptist Church does not use much technology and does not really have a data system that electronically; the church decided to start small but creating a church website as well as the Childcare center website with an on-line request information page. EBC Childcare Center have been up and running for about 10 years, but would love more enrollment to increase their revenue. The development of this website will make it easy for parents and staff members to access the website for review; but the information that is submitted by the parent will be secured and safe stored within the computerized data platform provided by the operations manager within the church. 


Social Media Effectiveness in Small Business Environments

Student: Gena R.Bradshaw

Faculty Advisor: Kevin Duffy

PCE stands for Permanent Cosmetics Effects. This is a limited liability company based in Ohio. The company’s main specialty is the provision of exemplary cosmetic services as well as training. Through innovative management, the company has grown rapidly in recent years. In order for PCE to enhance its revenues, it is essential for the management embrace modern marketing systems. Such systems are essential platforms for enhancing the company’s reach not only in Columbus but also in other parts across the United States.

 The integration of electronic commerce platforms within the operational framework of PCE Studios is a vital approach for enhancing performance. Although there are numerous types of electronic commerce tactics, it is essential for PCE to select a platform that aligns with its current capacity. This is a crucial approach that helps in attaining efficiency within an organization. In addition to electronic commerce, there are numerous social networking options available for PCE in line with its current needs. Social networks are extremely popular in the digital age. Consequently, it is crucial for PCE to identify the most suitable social networking alternatives. For instance, PCE must select an effective application that facilitates for customer analytics across different social networks.  The implementation of this project meet the goals.


A Modern HR for Modern seepex

Student: Michael L. Brooks

Faculty Advisor: Anand Jeyaraj

The progressive cavity pump manufacturing, seepex Inc., has started a rapid growth phase. The Human Resources department was especially vulnerable to the growing pangs association with such growth due to its small size of one and reliance on paper-based manual functions.  This work discusses the opportunities for improvement available, the philosophy behind the decision making process, the implementation process, the results of implementation, and the retrospective view of applying techniques learned during the course of Wright State University’s Master of Information Systems program.

The project is the full cycle of selecting and implementing a software solution in a small to medium sized business.  Specifically, the sourcing and implementation of a Human Resource Software package for the Human Resources department of seepex, Inc.  This project was distinctly selected by seepex for the purpose of coinciding with this MIS program.  The project kick-off date was January 3rd, 2012 with the intent to have the system live and in production by the conclusion of the year.  The implementation of this project meet the goals.


DHDI-DPL Helpdesk Initiative

Students: Brian H. Moody and Jackie N. Sisco

Faculty Advisor: Shu Schiller

The main idea for a DP&L Helpdesk Initiative was to reengineer the current helpdesk ticketing process which the end result will be able to enhance reports, provide options to the customers like retrieving knowledge and placing tickets, and also to assist the current helpdesk personnel.  To start the reengineering of the ticketing process, the Capstone team performs an analysis of past tickets which will provide a better understanding of the types of request and incidents.  The results from the analysis will be used to provide ideas from many brainstorming sessions that could be accomplished within a few months.  Many options from the sessions are provided in this document and the approved options for this Capstone project are described in more detail plus what was performed by the Capstone team on the approved options.  The Capstone team then reflects on the project and the report concludes on the results from this project. The implementation of this project meet the goals.


Commission and Rebate Admin Process Evaluation

Students: Michael W. Andrews, Robert E. Schlein, and Anthony A. Taylor

Faculty Advisor: Kevin Duffy

Company “X” provides products and services for healthcare providers. Their divisions include medical, dental, and animal health. They are currently parallel processing the commissions, rebates, and administrative fees on a monthly basis with the outsourced healthcare technology organization Vendor “Y”. Vendor “Y” tries to enable better patient care and provide savings for the healthcare community by maximizing automation, efficiency, and accuracy of business processes. Though Vendor “Y” seems to be a solid solution, staff members within the medical, dental, and animal health divisions are dissatisfied with how the company handles the commissions, rebates, and administrative fees processes. Company “X” staff feels that much of the data manipulation work performed by Vendor “Y” is suspect, lacks quality, has poor error checking and correcting, or is completely untrustworthy to the point that the entire process is replicated in-house.

 

After thoroughly examining the processes in each division, the final recommendation of the team is to ultimately terminate all aspects of the Vendor “Y” contract. Company “X” has the ability to bring the processes in-house by utilizing the Oracle ERP system. With a plan of action, Company “X” is in the position to terminate the contract without jeopardizing the internal processes. Company “X” has to focus on closing the data gaps with its distributors to improve the quality and formatting of tracing reports, automate the processes in each division, and ultimately import all of the processes from Excel into Oracle. 

For more information, contact:40un40-stueland-valerie_600.jpg

Valerie Stueland

Director

Rike Hall Rm 251

ISSCM Office: 937-775-2895

E-mail: valerie.stueland@wright.edu